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Do You have a Gambling Problem?

Players Casino offers:
Responsible Gambling Programs that can help.

Players Casino encourages all customers to gamble responsibly. If you feel you may have a gambling problem, please ask to speak to a Key Employee to meet with you in a confidential setting and explain the various program options available.

These programs are offered in conjunction with the support of the California Office of Problem Gambling and the Bureau of Gambling Control. To assist you in addressing your gambling problem, Players Casino offers enrollment in the following voluntary programs:

• Self-Restriction Program (Players Casino only)
• Self-Exclusion Program (Statewide)
We also provide various Customer Information Materials and resources to assist you in assessing your personal situation including the following:
• Brochures and pamphlets provided by the California Office of Problem Gambling.
• Do you have a Gambling Problem? Players Casino Programs that can help.
• Do you think your Gambling is out of control? 20 Questions.
• Gamblers Anonymous – Frequently Asked Questions (FAQs)
• Freedom from Problem Gambling – Self Help Workbook (UCLA & California Office of Problem Gambling)
• Other Resource Information – California Office of Problem Gambling (www.problemgambling.ca.gov) Self-Restriction Program. This voluntary program applies to PLAYERS CASINO ONLY and you may select from the following options (as noted on the Players Casino Self- Restriction form).
• Your enrollment is generally irrevocable (subject to the exceptions listed below) for the term selected.
• Term: One (1) to Eleven (11) Months or One (1) Year
• Total Restriction – customer is barred from entering the Players Casino property for the term.
• Partial Restriction – customer is barred based on their voluntary selection from a menu of options as follows:
• Partial Gaming Area Exclusion; Poker only or California games only. We do not offer self-restriction for specific games in poker or the California games section. Therefore, if you want to selfbar yourself from blackjack, you must also bar yourself from baccarat, three card poker and all other games in the California section.
• Removal from receiving marketing or promotional information mailings, email or other communications; and restrict your ability to gain access to the casino’s Facebook page or Instagram.
• Exclusion from financial services, including check-cashing and credit privileges and from credit & debit card cash advance. You are advised to contact your credit card companies to eliminate your ability to receive cash advances.
Note: We do not have the ability to restrict your use at our ATM machines. As an alternative, you may want to consider contacting your financial institution to either limit your daily ATM cash withdrawal amount or prohibit your ability to make ATM cash withdrawals.
• Self-Restricted EMPLOYEES MAY enter the Players Casino property in the course of their regular job duties.
• Exceptions to Irrevocability Provision - Customers who have selected terms from four (4) months to one (1) year may request removal from the list of self-restricted persons at any time after 90 days from the effective date of the original self-restriction request. To do so, you must complete and submit the Players Casino Self- Restriction Removal Request form and provide additional information (in writing) to support your request.
• Players Casino will evaluate your request and either approve or deny such request in its sole and absolute discretion.
• Players Casino will inform you in writing as to the approval or denial of your request. Approval of requests for reinstatement of your gaming privileges are not effective until you receive such approval in writing.
• If you request a less restrictive modification to a Partial Self- Restriction, you must submit both the Players Casino Self- Restriction Removal Request form and a new Self-Restriction Request form.
Self-Exclusion
This is a state-wide voluntary program that EXCLUDES you from entering all card clubs throughout the State of California and participating tribal casinos.
• Your enrollment is Irrevocable for the term selected, except for lifetime self-exclusions, wherein you may request removal from the list of self-excluded persons at any time after one year from the effective date of the original self-exclusion request. To do so, you must complete and submit Form CGCC-038, Self-Exclusion Removal Request, to the Bureau of Gambling Control.
• Term: 1 Year or Lifetime
• Self-Excluded EMPLOYEES MAY enter the Players Casino property in the course of their regular job duties.
Do You Need Time to Review the Materials and Discuss with your Family?
• You are welcome to take the information and forms home with you to discuss with your family and return on a subsequent date.
Is Your Enrollment Kept Confidential?
Your enrollment and status will be kept confidential within Players Casino and such information will only be used by Players Casino employees (Self- Restriction) and by the Office of Problem Gambling and other California based card room and participating tribal casino employees (Self-Exclusion) as part of monitoring and ensuring compliance with your agreement. Consequences If You Violate the Self-Restriction or Self-Exclusion Agreement
California gambling regulations require us to take the following actions should you violate your voluntary self-restriction or self-exclusion agreement.

• Self-Restricted Customers. You will be asked to immediately leave our property. We will then determine whether to bar you from further access to our facility.
• Self-Excluded Customers. You will be asked to immediately leave our property. If you refuse, you will be escorted off property. If you still refuse, we will contact local law enforcement.
• You will forfeit any unredeemed jackpots or prizes won as required by State gambling regulations. Forfeited funds are remitted to the Gambling Addiction Program Fund for problem gambling prevention and treatment services through the State Department of Public Health, Office of Problem and Pathological Gambling.


Click here to download our full Problem Gambling Brochure.




Tournament Schedule
Players Casino Weekly Tournaments

If you have the desire to “try your hand at tournament play—whether you are a novice or an experienced veteran, the Players Casino Ventura has a full slate of tournaments for you. Click below for more info.

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Blackjack Lounge
Come Down and Try Your Luck

If you love to play blackjack, the Players Casino is your place to get lucky! At the Players Casino we are known for our friendly players and experienced staff, so come down and try your luck!

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